Email: service@airbankpump.com

Have a question about your order, need help with your pump, or want to share your latest SUP session, wingfoil adventure, or cycling journey? We’d love to hear from you!

Our Customer Support Team is available Monday to Friday, 8:30 AM–5:30 PM (HKT). Drop us an email anytime, and we’ll get back to you within 24–48 hours.

You can also fill out the form below, and our team will get back to you as soon as possible.

Free Sample & Creator Collaboration Requests

We are currently accepting collaboration and free sample requests for bike pumps only.

Creators must be 18 years old or above to apply for collaborations or receive free samples.

For creator collaborations and marketing inquiries, please contact our Marketing Coordinator:

Cynthia Wang
cynthia@airbankpump.com

All requests are reviewed based on social media presence, audience fit, content quality, and product fit. Due to the volume of requests, we may not be able to approve every application.

Please note: This email is for creator collaborations and marketing inquiries only. For orders, shipping, warranty, refunds, or product support, please contact our Customer Support Team at service@airbankpump.com.