Frequently Asked Questions

AIRBANK paddleboard pumps are suitable for a wide range of inflatable outdoor equipment, including:

• Paddleboards (SUPs)
• Wing foils
• Kites
• Kayaks
• Inflatable boats
• Inflatable camping tents
• Air mattresses
• Other compatible inflatable outdoor gear
  
  Simply select the appropriate nozzle for your inflatable.

AIRBANK paddleboard & wing pumps can reach up to 20 PSI, making them suitable for high-pressure inflatables such as SUPs, wings, kayaks, and inflatable boats.

±0.2 PSI

Yes. AIRBANK paddleboard & wing pumps feature an LED pressure gauge that displays real-time pressure during inflation.

Yes. AIRBANK pumps have a built-in rechargeable battery. Simply recharge the pump using the included USB-C charging cable.

No.​Most AIRBANK paddleboard & wing pumps have a built-in rechargeable battery, allowing you to inflate your gear anywhere without car power.​

AIRBANK PUFFER Pro also supports DC 12V car power via the cigarette lighter port (compatible cable required, not included).​

Note:​
• Do not use the pump while it is charging.​
• When using car power, start the vehicle before connecting the power cable to help prevent draining the car battery.

Yes. AIRBANK paddleboard & wing pumps support both inflation and deflation, making it easy to pack and store your inflatable gear.

No.​
AIRBANK paddleboard pumps fully inflate your SUP automatically. Simply set your desired pressure and start the pump. It will automatically stop once the preset pressure is reached.

Inflation time depends on the pump model, target pressure, and size of your inflatable.​

In our official tests with a 10.6 ft paddleboard:​
• AIRBANK WHALE SHARK Pro:

15 PSI: About 8 minutes
18 PSI: About 10 minutes

• AIRBANK PUFFER Pro:

12 PSI: About 7.5 minutes​
15 PSI: About 9.5 minutes

• AIRBANK PULSE Pro:

12 PSI: About 6 minutes​
15 PSI: About 9 minutes

• AIRBANK Electric Air Pump:

12 PSI: About 5–6 minutes​
15 PSI: About 7 minutes

For more details, please check the product page of your selected pump.

Yes.

The pump automatically stops when it reaches the preset pressure.

AIRBANK paddleboard & wing pumps include multiple built-in safety features to protect both the pump and the battery:
Auto Power-Off: The pump automatically turns off after 1 minute of inactivity to help conserve battery power.
Overheat Protection: The pump automatically stops after 20 minutes of continuous operation to help prevent overheating.
Low-Pressure Protection: If the pressure remains below 2 PSI for 10 minutes, the pump will automatically stop to avoid unnecessary operation when there may be an air leak or an incorrect connection.

Most likely, yes.

The size of your paddleboard does not affect compatibility. The important factor is the valve type on your paddleboard. As long as your valve matches one of the included nozzles, the pump will work.

Before purchasing, please check the valve type on your paddleboard.

Nozzle 1 is compatible with:
Halkey-Roberts New Short
Summit 2
H3
Runho

Nozzle 7 is compatible with:
Leafield C7
Leafield D7

Yes. AIRBANK pumps are compatible with Duotone wings and kites. The included blue O-ring adapter fits the Duotone Air Port Valve system, providing a secure connection for inflation.

No. Paddleboard pumps are designed for high-volume, low-to-medium pressure inflatables and are not suitable for car or bicycle tires.

If you're looking for a pump for bike tires, we recommend our AIRBANK Bike Pumps

This is a safety design to prevent accidental activation. There are two ways to start the pump:

Method 1:

• Turn on the pump.
• Set the desired pressure.
• Press the power button once to exit the pressure setting mode.
• Press the power button again to start inflation.
  

Method 2:

• Turn on the pump.
• Set the desired pressure.
• Wait about 3 seconds until the pressure value stops flashing.
• Press the power button once to start inflation.
  
  Both methods work correctly.

No.​ Do not operate the pump while charging.

For best performance and longer product life:​
• Keep the pump dry and do not expose it to rain or immerse it in water.​
• Avoid heat sources, extreme temperatures, moisture, dust, and direct sunlight.​
• Do not use the pump in flammable or explosive environments.​
• Use the pump in an environment below 40°C (104°F).​
• Keep the pump and inflatable items away from excessive heat during use and storage.

AIRBANK pumps have three working modes:

FAN Mode
Uses the fan for fast air filling
Provides high airflow
Maximum pressure: 1 PSI

CPR Mode
Uses the compressor for high-pressure inflation
Provides higher pressure inflation
Maximum pressure: 20 PSI

AUT Mode (Automatic Mode)
Automatically switches between the fan and compressor:
Below 0.8 PSI: Uses the fan for fast inflation
Above 0.8 PSI: Switches to the compressor for pressure building

Long press the mode button to switch between FAN, CPR, and AUT modes.​
The screen will display the selected mode, flash twice, and then return to the real-time pressure display.​
The pump will return to AUT mode after restarting.

For optimal performance, avoid continuous operation for more than 20 minutes.​
After 20 minutes of continuous use, allow the pump to cool down for about 30 minutes before using it again.

This is normal.
AIRBANK paddleboard & wing pumps use a two-stage inflation system:
Stage 1: Fast air filling stage
The pump quickly fills the paddleboard or wing with a large volume of air. During this stage, the pump is mainly increasing the air volume, not building pressure, so the pressure reading on the screen may not change noticeably.

Stage 2: Pressure building stage
When the pressure reaches around 0.6 PSI, the pump automatically switches to the compression stage. From this point, the pressure will increase clearly on the screen in real time until it reaches the preset pressure, and the pump will stop automatically.

This is normal. When the pump switches to the pressure-building stage, the motor works harder to create higher pressure. As a result, the operating sound becomes louder. This sound change is expected and does not indicate a malfunction.

No. The deflation function does not require a preset pressure.

Simply:

• Connect the hose to the deflation port.
• Press the power button to start deflation.
• Press the power button again to stop when the air is fully removed.

The AIRBANK PULSE Pro has 3 inflation modes:

AUTO Mode (Recommended)

Automatically switches between low-pressure and high-pressure inflation.
Below 1.8 PSI: Uses high airflow mode for fast inflation.
Above 1.8 PSI: Switches to high-pressure mode for pressure building.
Pressure range: 2–20 PSI

LOW Mode
Uses high airflow inflation for faster air filling.
Maximum pressure: About 2.5 PSI
Suitable for quickly filling large inflatables before pressure building.
Monitor pressure carefully to avoid overinflation.

HIGH Mode
Uses high-pressure inflation for final pressure adjustment.
Provides lower airflow but higher pressure.
Pressure range: 1–20 PSI

The display changes depending on the inflation stage:​
• High-pressure mode: The screen shows the real-time pressure value during high-pressure inflation.​
• Low-pressure mode: The screen shows a light effect while the pump is quickly filling air.​
Once the pump switches to high-pressure mode, the display will show the precise pressure reading.

Please make sure the pump is fully charged.​
Try:​
• Use the original charging cable and a compatible charger​
• Try another USB-C cable or charger if needed​
• Fully charge the pump, then try turning it on again

Use a charger with 5V 2A or higher output and a cable that supports 2A current.

Please check:​
• The air hose is not blocked or damaged​
• The hose is connected correctly​
• The O-ring is installed properly and provides a good seal

• Make sure no hose or inflatable is connected.
• Press and hold the "+" and "-" buttons together until the screen displays "RES".
• The pressure reading will reset to zero.

Please check:​
• Make sure the battery has enough power. Fully charge the pump if the battery is empty.​
• If an error code appears on the display, refer to the error code instructions.

Please check the error code and follow the solution below:

EE1 / EE2 — Pump overload protection
The pump detected an abnormal load during operation.
Solution: Turn off the pump, restart it, and try inflating again.

EE3 — Charging error
The charging current is too high or there may be a short circuit.
Solution: Disconnect and reconnect the charging cable.

EE4 / EE5 — Charging problem
The charger or cable may not meet the required power.
Solution:
Reconnect the charging cable
Use a charger and cable that support 5V 2A or above

HOT — Overheating protection
The pump temperature is too high.
Solution:
Stop using the pump and wait about 10 minutes before restarting
Avoid prolonged continuous use and direct sunlight
Make sure the air nozzle is not blocked

Battery Care
Charge the pump at least once every 6 months, even if it is not being used.
Use a 5V/2A or higher USB charger.
Lower-power chargers may charge very slowly or fail to charge the battery.

Cleaning
Wipe the pump with a soft, dry cloth.
Do not use harsh chemicals or detergents.
Important: The pump is not waterproof and not dustproof (not sandproof).
Keep it away from water, rain, sand, and excessive dust.

Storage
Store the pump indoors in a cool, dry, well-ventilated place.
Avoid direct sunlight, rain, humidity, sand, and dirty environments.

Do not turn on the pump if it has been exposed to water.​
Allow the pump to dry completely for at least 3 days before attempting to use it again.

You can purchase a replacement Air Hose and Air Nozzles Kit here.

Yes.​
AIRBANK bike pumps feature a built-in rechargeable battery, providing fast, consistent, and accurate inflation. They are reusable and a more convenient, eco-friendly alternative to traditional hand pumps or disposable CO₂ cartridges.

±1 PSI / ±0.07 Bar.

AIRBANK POCKET SE Mini Bike Pump: Up to 100 PSI (6.9 Bar)​
AIRBANK POCKET 2 Pro Mini Bike Pump: Up to 120 PSI (8.3 Bar)

AIRBANK bike pumps are suitable for:​
• Road bike tires​
• MTB tires​
• E-bike tires​
• Motorcycle tires​
• Balls​
Note: AIRBANK POCKET SE Mini Bike Pump is designed for road bike tires and is NOT suitable for motorcycle tires, MTB tires, or e-bike tires.

It depends on the model.​
• AIRBANK POCKET SE Mini Bike Pump: No, it does not have a pressure gauge.​
• AIRBANK POCKET 2 Pro Mini Bike Pump: Yes, it features an LED pressure gauge for real-time pressure display.​
Please check the product page for the detailed features of each model.

According to our official testing with a 700×25C road bike tire:​
AIRBANK POCKET SE Mini Bike Pump​
• Maximum pressure: 100 PSI​
• Inflation time: About 50–60 seconds (to 60 PSI)​
• Up to 4 inflations per charge​

AIRBANK POCKET 2 Pro Mini Bike Pump​
• Maximum pressure: 120 PSI / 8.3 Bar​
• Inflation time: About 50 seconds (to 80 PSI)​
• Up to 4 inflations per charge​
Performance may vary depending on tire type, pressure level, and usage conditions.

Please check the product page for more details.

The AIRBANK POCKET 2 Pro Mini Bike Pump is made with a premium aluminum alloy body, providing a durable, lightweight, and premium feel for everyday cycling use.

Yes.The pump automatically stops when it reaches the preset pressure.

For proper inflation:
Press the pump firmly onto the valve and make sure the connection is secure.
Adjust the pump position if you notice air leakage.
Keep the air inlet unobstructed during operation.
When removing the pump from a Presta valve after inflation, slight resistance is normal.

Yes. It is normal for the pump to become warm during operation, especially during longer inflation sessions.​
Please:​
• Avoid touching hot parts immediately after use​
• Allow the pump to cool down after extended operation​
• Keep the charging port away from contact during operation

Yes.​
When inflating TPU inner tubes with resin valves, always use an extension air hose. It helps reduce heat transfer and protects the resin valve during inflation.​
AIRBANK POCKET SE Mini Bike Pump does not include an extension hose. If needed, you can purchase the AIRBANK Extension Tube Kit separately.

AIRBANK bike pumps support both Presta valves (French valves) and Schrader valves (American valves).

The pump comes preset for Presta valves. To use a Schrader valve, simply adjust the valve adapter:

Presta valve: Small opening of the sealing insert faces outward
Schrader valve: Large opening of the sealing insert faces outward, with the Schrader pin adapter installed

Please make sure the valve adapter is adjusted correctly before inflation.

Before inflation, make sure the Presta valve nut is fully loosened to the top position.​
Then connect the pump securely to the valve and start inflating.

Calibration depends on the model.

AIRBANK POCKET 2 Pro Mini Bike Pump:
Turn off the pump.
Disconnect any hose or nozzle and make sure the air inlet/outlet is unobstructed.
Press and hold the power button for 12 seconds.
The screen will display “RES” when calibration is complete.

Tips:
Do not calibrate immediately after inflation, as heat may affect pressure accuracy.
Calibration helps maintain accurate pressure readings at different altitudes.

AIRBANK POCKET SE Mini Bike Pump:
The POCKET SE Mini Bike Pump does not support pressure sensor calibration.

When tire pressure is above 80 PSI, the pump may stop automatically when starting due to pressure protection.​
To avoid this:​
• Start the pump before connecting it to the tire, or​
• Reduce the tire pressure before inflation and reconnect the pump.

If an error code appears, please follow the instructions below:

EE2 — Motor overload protection

The motor is working under excessive load.

Solution: Turn off the pump and restart it.

EE7 — Motor speed error

The motor is not running normally.

Solution: Turn off the pump and restart it.

EE8 — Pressure sensor error

The pressure reading system has an issue.

Solution: Turn off the pump and restart it.

HOT — Overheating protection

The pump temperature is too high.

Solution: Stop using the pump and wait about 10 minutes before restarting. Avoid continuous long-time operation and direct sunlight

Yes.
All AIRBANK products come with a 2-year warranty.

Shipping time and cost depend on your location and order details.​
AIRBANK has local warehouses in the USA, UK, Europe, and Asia for faster delivery.​
For more details, please refer to our Shipping Policy. After placing your order, you can check your tracking information for the latest delivery updates.